YANA Helpline

Our Helpline

The helpline is a confidential, safe service where trained advisors listen to you. Our non face to face team provides emotional support and listening by phone, email or WhatsApp. If you are suffering from emotional distress, mental health issues or suicidal thoughts we can offer non-judgmental support, guidance and help before it becomes a crisis.

Who is the YANA Helpline for?

The YANA Helpline is for anyone aged 18 or over, working in a farming or rural business in East Anglia.

What happens when I phone or email the YANA Helpline?

One of the responders in our confidential Helpline team answers during our live hours of 10-2 pm, Monday to Friday.

Our Helpline responder listens carefully to what you say and gives practical advice.

YANA can provide access to professional counselling support where that might be beneficial.

How can I get YANA help outside the Helpline hours?

Leave a message on our Helpline answerphone or email us at helpline@yanahelp.org.

We promise to respond to you within 48 hours.